Brainlocity

I signed in on a new device and was signed out on the old one. Is that normal?

Yes. For security, each account can have only one active app session at a time. When you sign in on a new phone, the session on the previous phone is closed automatically and the app takes you to the sign-in screen.

Your progress isn't lost: it's saved to your account and you'll see it on whichever device you sign in on.

The session on this website is separate: signing in to My account from a browser doesn't sign you out of the app. If your session keeps closing without you signing in on another device, change your password and write to us at [email protected].

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